An online order is processed once payment has been accepted by Delbôve. We reserve the right to refuse orders placed by customers involved in any previous problems involving payment. Delbôve also reserves the right to request any necessary information from the customer, such as proof of identity or proof of address. If the customer does not respond within 5 days, their order will be automatically cancelled. Delbôve is only committed to carrying out received orders if stocks allow it.

Our logistic team works on Tuesday, Friday and Saturday: all received orders will be dispatched before 2pm on those days. Any orders placed on a bank holiday will be dispatched on the following working day. We partner with DHL and Bpost for our deliveries. 

RATES 

Belgium  
BPost (48h)  : 7€ for orders below 150€
Free shipping orders > 150€
DHL (24h) : 15€ on all orders

France, Luxembourg, United Kingdom, Germany, Netherlands
Bpost (3 to 5 days) 8€ for orders below 150€
Free shipping orders > 150€
DHL (24h) : 15€ on all orders

Czech Republic, Finland, Greece, Hungary, Ireland, Denmark, Austria, Italy, Portugal, Spain, Poland 
Bpost (3 to 5 days) 15€ for orders below 150€
Free shipping orders > 150€
DHL (24h) : 20€ on all orders
Switzerland
Bpost (3 to 5 days) 20€ for all orders
Canada, United States, United States Minor Outlying Island
DHL (24h) : 20€ on all orders

Rest of the world
30€ for every orders